SOCIAL & ENVIRONMENTAL IMPACT REPORT 2025

At SISTERLY, we are more than a brand – we are a community. Our mission is to create meaningful connections, empower women of all ages, and drive positive change through ethical and sustainable practices.

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SISTERLY founders speaking on a Certified B Corporation panel, Redefining Leadership, One Woman at a Time

B Corp Certification

We are absolutely delighted that SISTERLY is now a certified B Corporation.

The “B” stands for Benefit, meaning benefit for all. This certification reflects our commitment to balancing purpose and profit, and holding ourselves to the highest standards of social and environmental performance, accountability, and transparency.

At SISTERLY, this milestone represents more than a certification. It reinforces our belief that building a women’s health brand goes beyond developing a supplement. It means actively considering the wellbeing of our customers, the impact we have on our communities, and our responsibility to the environment.

Becoming a B Corp is an important step in our ongoing journey, and we remain committed to continuously improving how we operate as we grow.

About our B Corp certification

Highlights of 2025

  • B Corp Certification

    SISTERLY is now officially recognised for meeting the highest global standards of social and environmental impact.

  • 75+ Wellness Events

    Hosted over 75 SISTERLY Circle events (yoga, sea swims, dance, and more) to build community connection and support the wellbeing of thousands of women.

  • €19,000 in Charitable Contributions

    Donated €14,000 to women’s charities (including Women’s Aid and Choose Love) and over €5,000 worth of SISTERLY products.

  • 100+ Volunteer Hours

    Dedicated over 100 team hours to grassroots community work and mentorship.

  • 99% Customer Satisfaction

    Achieved a 99% satisfaction rate and deployed a new customer service management system to ensure a gold standard.

  • Eco-Packaging Progress

    Completed the first trial of fully recyclable sachets, ahead of launching reusable ‘Keep Tins’ in 2026.

Our Purpose

  • We believe that trust is built through transparency, integrity, and genuine connection with our community. These values guide every decision we make, from product development and customer engagement to partnerships and wider social impact.

  • As we continue to grow, we remain committed to building a purpose-led business that prioritises women’s wellbeing, strengthens community, and contributes positively to both society and the environment.
SISTERLY Circle sea swim: a group of women waving from the water in white swim caps

Community Impact

  • In 2025, SISTERLY hosted over 75 events through our SISTERLY Circle initiative, a community-led programme designed to bring women together to connect, learn, and move through wellness.
  • From monthly sea swims to yoga mornings and dance classes, each gathering was created to spark conversation, build friendships, and support women in prioritising their wellbeing. At its core, the SISTERLY Circle reinforces our belief that wellbeing is strengthened through shared experience and community connection.
  • Throughout the year, we also championed and collaborated with other women’s communities, including Irish Dolls in London and FFINC Health. These partnerships are rooted in a shared mission: to bring women together, share knowledge, and create inclusive spaces for connection, learning, and support.
  • Alongside our community initiatives, SISTERLY continued to partner with charities close to our community’s heart, including Holles Street and Women’s Aid. Through these collaborations, we aim to channel the growth of our brand into meaningful causes and contribute positively to organisations supporting women’s health and wellbeing.

Customer Engagement

At SISTERLY, our customers remain at the centre of everything we do. We are committed to creating a positive, transparent, and supportive experience across every customer touchpoint.

  • Customer Feedback & Reviews

    We are incredibly proud of the exceptional feedback we continue to receive from our community through Reviews.io. The overwhelmingly positive reviews from our customers reflect the impact of SISTERLY products, our customer experience, and the strong sense of trust and connection we have built with our community.

  • Enhanced Customer Service Experience

    During the reporting period, we implemented a new Customer Service management system to further strengthen and streamline customer communications. This has enabled us to improve efficiency, enhance the customer experience, and ensure response times remain significantly ahead of benchmarked industry standards.

  • Responsible Customer Engagement

    We continue to regularly review and update our Customer Engagement Policy to ensure transparency, ethical marketing practices, and strict data privacy standards remain embedded across all areas of the business.

  • Customer Satisfaction

    As part of our ongoing commitment to listening to our community, we conducted a three-month customer feedback survey involving 50 participants. The survey resulted in a 99% customer satisfaction rate, reflecting the positive impact of our customer-first approach and our commitment to continuously improving the SISTERLY experience.
A woman placing a SISTERLY refill envelope into a recycling bin

Our Approach to Sustainability

We remain committed to embedding sustainability into every aspect of our business and continuously identifying ways to reduce our environmental impact as we grow.

  • Recyclable Packaging: We are currently completing trials on fully recyclable SISTERLY sachets, with the goal of ensuring that all SISTERLY packaging is recyclable. This initiative forms part of our wider commitment to improving packaging sustainability and reducing unnecessary waste across our supply chain.
  • Circular Practices: We continue to encourage customers to reuse their SISTERLY boxes and opt for monthly refill envelopes where possible, helping to minimise packaging waste and support more circular consumption habits. By offering refill options and reusable packaging solutions, we aim to reduce the environmental footprint associated with ecommerce deliveries while encouraging more mindful customer behaviours.
  • Sustainable Materials & Responsible Partnerships: SISTERLY partners with local and eco-conscious suppliers to sustainably produce all branded merchandise and materials. We actively seek to work with suppliers whose values align with our own sustainability goals and who can demonstrate appropriate environmental and ethical credentials in support of their offering. As the business grows, we remain focused on strengthening these partnerships and continuing to improve sustainability standards across all areas of our operations.
A SISTERLY Circle community event: a large group of women gathered after a wellness class

Diversity, Equity, and Inclusion (DEI)

  • At SISTERLY, we are committed to fostering a culture that values diversity, promotes equity, and creates an inclusive environment for our team, partners, and community.
  • We believe that diverse perspectives strengthen our business and help us better support the women and communities we serve.
  • We are committed to ensuring that everyone is treated with dignity, fairness, and respect, regardless of background, identity, age, ethnicity, religion, ability, sexual orientation, or socioeconomic status.

Looking Ahead: Goals for 2026

As SISTERLY continues to evolve, our focus for 2026 remains centred on building a responsible, community-led business that prioritises women’s wellbeing, sustainability, and continuous improvement.

  • B Corp Commitment

    Following our commitment to becoming a purpose-driven business, we will continue working towards meeting and maintaining our B Corp KPIs, ensuring that sustainability, accountability, and social impact remain embedded across all areas of the business and decision-making processes.

  • Sustainable Product Innovation

    In 2026, we remain focused on developing and implementing eco-friendly packaging solutions across our range, advancing our ongoing efforts to reduce waste and improve the overall sustainability of our product offering. We also plan to introduce SISTERLY Keep Tins to our range, encouraging reusable packaging solutions and supporting more circular customer habits.

  • Customer Feedback & Community Insight

    Understanding and listening to our community will remain a key priority. In 2026, we will complete a new customer survey programme to ensure we continue to understand our customers’ needs, experiences, and priorities. The insights gathered will help inform future product development, customer experience improvements, and community initiatives, ensuring that SISTERLY continues to evolve in line with the women we support.

Read the 2024 report

See where this journey started, and the goals we set ourselves a year ago.

Impact Report 2024All impact reports